Job Description: Obtaining and updating lists of individuals' contact details. Calling active and budding clients to encourage the purchase of items. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Even reminding the clients of the fulfillment of pending payments or dues.
Locations: Park Street & Raja hat, Kolkata
Salary Range: INR 8,000 P/M
Other Benefits: None
Gender: Both Male & Female can apply
Age Criteria: 18 - 30 Years
Educational Qualification: 12th Pass
Specializations [if any]: None
Language: Hindi + Bengali. Understanding of English
Work Experience: Fresher can apply
- Good Communication,
- Time Management
Night Shifts: No
Essential Duties and Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Key skill Required