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Job Description


Job Description: Customer Support Executive help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
 
Locations: MG Road, Bangalore

Vacancies: 50
 
Salary Range: INR 12,000 – INR 15,000 P/M

Other Benefits: None

Gender: Both Male & Female can apply

Age Criteria: 18 - 30 Years

Educational Qualification: 12th Pass 

Specializations [if any]: None

Language: English + any 2 South Indian Language

Work Experience: Fresher can apply
 
Skills Required:
  • Good Communication,
  • Time Management
Working Shifts: 9 Hours

Night Shifts: No
 
Essential Duties and Responsibilities: 
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.

Key skill Required

  • Custom Support
  • Customer Service

Designation

  • Customer Service Executive

Company profile

Allsec Technologies is a company with a presence across India and enabled services in India, the United States, United Kingdom, and internationally. Allsec Technologies is a company providing web development, web design, search engine optimization, strategic teleservices, customer care, and quality management services